Mangomeee Shipping Details:
1. In order to ensure that the sneakers can be accurately delivered to your hands, we hope that every customer can fill in the correct Whatsapp ID in the order (if there is no Whatsapp, we hope you can tell us your INS or FaceBook in the order remarks Account) so that we can contact you! We will contact you within 24 hours of receiving the order and check the delivery address.
2. Mangomeee will provide quality inspection pictures (if you need). mangomeee will send you quality inspection photos (1-5 working days process) before shipping. If you are not satisfied with the sneakers, we can replace one for u or give you a full refund ! After you confirmed QC , we will ship them and provide tracking details (via whatsapp, facebook or email).
3. We can ship faster if u don’t want quality inspection pictures (2-3working days process) . After shipped , we will provide tracking details (via whatsapp, facebook or email).
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4. For the shipping method, we usual use DHL , Fedex , UPS or EMS etc .depends on the country. Definitely , we will choose best shipping method for u .
5. Delivery time 10-20 days since shipped .
6. We charge logistics fee 38usd for each pair of shoes(normal shoes) .
For heavier or bigger shoes we charge more 10-20 dollars (depends on shoes weight and shoes boxes volume.)
For the country that a little far away we charge more 5-20 dollars (depends on country)
Remarks: The United States takes the dhl American small package, and the European countries take the double tax clearance. The freight cost is 36-49 dollars (shoe category), and heavier shoes will be charged extra.
7. After send out the package, there maybe shows tracking number invalid, that’s normal , because there will be transfer number after they get carrier warehouse, and we will provide transfer within 2-5 days (via whatsapp, facebook or email).
If u have any questions about logistics information please feel free to contact us , we will try our best to explain and solve for u.
